The EUCARIS system can respond with several error messages. These are the most common:

SYSTEM NOT AVAILABLE

An outbound request has failed at TCP or HTTP protocol level. You will need the application event-log from the EUCARIS server to determine if the error originates from the local EUCARIS system or from a remote system. A remote system can be both an other member state as well as your own legacy service. The application event-log also states the error details. Due to security reasons we do not expose the error details outside the application boundary. There are two ways an outbound request can be canceled:

  • There is no response received from the remote system within the configured timeout period. This will trigger a “TIMOUT EXPIRED” message, or
  • a remote system responded with an http code other than succesfull (2xx range). This will always trigger a “SYSTEM NOT AVAILABLE” message.

SYSTEM RETURNED ERROR

This can be both a functional or a technical error. Ranges from unauthorized access to the system beeing unable to process the response from the remote system. You will need the application event-log from the EUCARIS server to determine if the error originates from the local EUCARIS system or from a remote system. A remote system can be both an other member state as well as your own legacy service. The application event-log also states the error details. Due to security reasons we do not expose the error details outside the application boundary.

SYSTEM RETURNED ERROR. REGISTER SERVER. (CONTACT SERVICEDESK.)

This error originates from the local legacy services. You will need the application event-log from the legacy service server to determine the error details. Due to security reasons we do not expose the error details outside the application boundary.

THE RESPONSE RECEIVED COULD NOT BE VALIDATED WITH THE PROVIDED SCHEMA.

This error indicates that the received response could not validated against the defined XSD scheme for that message. You will need the application event-log from the EUCARIS server to determine if the error originates from the local EUCARIS system or from a remote EUCARIS system. If the error originates from the local EUCARIS system, a warning will be present in the application event log. This warning contains the details of the failed validation including the message which it was unable to validate.

FUNCTIONAL (ERROR) MESSAGES

For an overview of the functional (error) messages used in the various EUCARIS services, please refer to this document.